Built to last, and backed.

We warrant our furniture against manufacturing and structural defects under normal domestic use, for the period stated on each product. Typical cover is:

• Solid teak frames and joinery: up to 5 years
• All-weather rope and powder-coated aluminium: up to 3 years
• Performance fabric, foam and cushions: up to 1 year

If no period is shown on a product, a standard 12-month warranty applies from the date of delivery.

• Natural variation in timber, grain and colour, and the way teak silvers with the weather over time. This is the beauty of real wood.
• Normal wear, and changes from exposure to sunlight, heat or humidity.
• Damage from misuse, accidents, alterations or improper care.
• Items sold as clearance, ex-display or as-is.
• Commercial or contract use, unless a contract warranty is agreed in writing.

1. Contact our customer care team with your order number, a description of the issue and a few photos.
2. Our team reviews your claim and responds within 3 business days.
3. Where a claim is valid, we will repair, replace or refund the piece, at our discretion.

This warranty is offered in addition to your rights under Malaysian consumer law and does not replace them. Please keep your invoice as proof of purchase.